Much needed Coffee Shop in the area - but wrong coffee shop for this area with terrible food and disinterested staff
The problem with this place lies in the restaurant name. This is a coffee / breakfast company that prides itself on not succumbing to the norm. I personally applaud this. They don't hire the norm for employees, they don't serve the norm for food, and they certainly don't decorate for the norm. This works great in West Palm Beach on Clematis. We go to the Clematis shop regularly when we are at O'Sheas for football. The shop fits in on Clematis. The store seems more "natural" in the Clematis zone, and doesn't seem contrived. The clientele on Clematis match the staff, and it all seems to work in beautiful harmony.
This branch of Subculture is in Jupiter, next to the Wyndham, the Woods, Jupiter Grille, high-end art and clothes shops, etc. The coffee shop is out of its element here. It doesn't fit. When you go in, it seems forced and contrived. You walk in the door, and it seems like they are trying too hard to be out of the norm. It is forced. It just doesn't fit with the rest of the area. It is similar to putting a tattoo parlor or CBD shop in Disney's Epcot. It would just be out of place.
The coffee is good, but there is only one roast choice, and the largest cup is 12 ounces - nothing bigger. The other issue is the staff. Disinterested to say the least. No smile, no warmth. It seems that they are doing you a favor by being at work. I believe this is because the company goes out of their way to hire people that don't fit the mold. Unfortunately, it appears that they not only don't fit the normal mode, they also don't want to be there.
The biggest problem isn't the coffee, nor the disinterested staff.
The biggest problem is the food. The food is as strange as the shop tries to be. You cannot just get a normal blueberry muffin, scone, or breakfast sandwich. It is all strange ingredients in gluten-free or vegan form. Orange cardamom nut muffins. Gluten free and sugar-free (and taste free) coffee cake. Spinach empanadas. It is impossible to find just some plain, normal breakfast fare like a muffin or a bagel. They are missing out on so much revenue from people like me that just want a normal muffin. I applaud having options for people with food allergies, but you may not want to make that the only thing you serve. You cancel out the 90% of the population that just wants a normal breakfast experience.
I wish the store luck, but unfortunately, I will not be back. In the meantime, when I am in the area, I just grab a large coffee from the Wyndham - the coffee shop is in the lobby and they have a good blueberry muffin