Sushi Island

Amazing Gluten Free options, a little pricey but the fish and food was so fresh!!!

Sushi Island is not safe for celiacs or those with a gluten sensitivity. On August 13 I needed something quick, so I ordered a gluten free order of sushi from Sushi Island. I chose from the dedicated gluten free menu and selected that I had a wheat allergy before submitting my order. When I got it home, needing to eat quickly I started in without paying close attention to what I was eating. I was about to eat my third piece when I noticed what looked like imitation crab meat, which is almost never gluten free. I immediately called Sushi Island to find out what was going on. I rang them 20 times over a 20 minute period before deciding they clearly weren't answering their phone. This was prime business hours, when they were open, on a Friday night. In parallel I tried contacting them on Facebook and someone finally replied about 35 minutes later confirming I was given sushi containing wheat. I told them this was unacceptable. The next day, they contacted me apologizing and saying they would send me a $40 gift card for my troubles. Useless to me but at least my family could have used it. So I sent them my address on August 19. They confirmed they had my address and would send out the card the same day. 3 months later, no card ever arrived. I missed 3 days of work and was sick for 2 weeks. I will not eat there again.