Expect to wait a little bit. There's been a line each time we have gone or passed by. However, the wait wasn't as long as expected. The employees weren't slacking at all. I ordered plain chocolate, and my husband ordered the cotton candy. They do offer gluten-free ice cream and gluten-free cones! Their menu inside is color coded based on gluten-free free flavors as well. For someone with Celiac, it was nice to be able to see these options immediately and not have to ask if certain flavors were gluten-free. There is also an awesome candy shop!