Swiss Chalet

My wife and I went there last week and weee lucky enough to have Kendra as our server. We have a gluten allergy and Kendra was sure to let us know what didn’t have gluten in it. They were a huge help and very personable. Hopefully we get them again next time we go out for a meal.

We are regular diners at the Fredericton Swiss Chalet. It’s always a pleasant experience. Thanks for the attention to my gluten free needs. A shout out to Kendra for the excellent table service.

As a celiac, there aren’t a lot of restaurants in the city that we feel comfortable dining in. Today we stopped for lunch at Swiss Chalet as we have a number of times in the past, and were treated with the best customer service from the moment we walked through the door. Once Megan asked if we were a table of two, we agreed and kindly asked her for a gluten-free menu. She didn’t hesitate for a second before digging one out. She then kindly escorted us to the dining room and gave us our choice of booth. Megan then returned shortly after to serve us. She was very pleasant and extremely knowledgeable. When taking our order she asked if it were an allergy or sensitivity. I responded that I was celiac, and she knew exactly which menu items I was most safe with ordering. When Megan returned with our food, she informed me that she had washed her hands prior to handling the plates (my spouse also was dining gluten-free). She also asked if there was anything more she could do for us prior to leaving our table, and ensured us we could wave her down at anytime. The food was hot, delicious, and the portions were a wonderful size. Megan came back to check on us shortly after, and our plates were nearly bare it was so good. After clearing our plates, I was sure to tell her how refreshing it was to have a waitress understand the importance of the disease and cross contamination risk. Not only was she very prompt, friendly and knowledgeable, Megan made our dining experience a wonderful one, today. We will definitely be back because of her service and attention to detail. Thank you again, Megan. Keep up the great work!