Been here a few times on and off and generally is quite nice and good service. Bar staff are quite friendly generally, one of the meet and greet staff seemed put out to be asked questions and help us and told me to ask someone else for a gluten free menu. Service is generally fast though on occasion food has taken an hour and once never showed up. The atmosphere is quite good and the prices are reasonable. But it's a bit like what forest gump says you never know what your gonna get. The carvery is the best bit of it in terms of quality of food.