T. Ralph’s Burgers & Fries

The first time we went the staff were rude so we didn’t eat. We went back last night and there were different workers on staff (including the owner) who were nicer so we ate. Wish we hadn’t. The good: french fries were great, but also a very small portion. The bad: the burgers were dominated by the cheese taste which is at best a very cheap grade of orange American cheese. The regular bun had a bitter crust and deflated to chewy flat and tasteless after the first bite. The gluten free bun was dry, and crumbled into an uneatable mess. I specifically asked for no bacon but was charged for and received bacon. I don’t eat pork, but for $1.75 it appeared to be a very fatty cut of the meat and only two slices which were about 2 inches each. Out of all the toppings, (and I got them all) the only discernible taste was mustard and ketchup. A shame since there were two kinds of onions, jalapeños and many other flavors that I would have loved to experience on my burger. The actual ground beef patties were very pretty much flavorless even plain. Overall, it took way too long to get our order (and the burgers were actually cold as soon as we picked them up) The price was not commensurate to the quality at $20 per person not counting a tip which we always gladly include. The only “upgrade” I asked for was the gluten-free bun and because I asked for everything except cheese and bacon on my burger I was also charged for ketchup which interestingly came on the side in a cup as well as on the burger. I mention this because the other person in our party didn’t have any side of ketchup with their meal and they also ordered a plain Build Your Own burger with fries— a real shame that you have to pay $2 extra to have onions and sauce removed from your sandwich. I had high hopes for this establishment based on all the hype it’s received, but sadly, it appears to be based more on the excitement of the locale and Randy Boyd’s politics rather than real patrons who value quality and consistency in their dining experience.

Gluten free bun was so soft. Staff was super nice, helpful and funny.

We were just checking out Kerns and saw them. Decided to give it a try. WOW, great burger. The get down sauce was good, but would probably would not order that again. The burger has great flavor and the bun was very soft. My friend has to have gluten free and she said the bun was soft also.