TORA

Formally one of our go to restaurants. Went to celebrate 3 August birthdays My birthday on the 22 My granddaughter celebrated her birthday at camp. So she was really excited. We have restrictions with nut allergy and being celiac. We were told that the ingredients had changed. They now have a new spice which contains wheat put in the rice. Why! So menu limited for the 2 diners restricted Beware if you have dietary restrictions!!!! We chose to stay as no need to also ruin the enjoyment of the other birthday girl. The other birthday boy agreed Then we noticed we got no service, no water being replenished, no dirty plates being removed We were actually stacking them. Plus the portions of a couple of plates seemed smaller Then, one of the sushi pieces had a dark hair,, since we are all light hair it wasn’t ours My daughter went and outlined our concerns to manager who was apologetic, and very pleasant. He immediately got service to our table and offered a complimentary dessert. One other complaint would be that we went about 6:30. Were told a 30 min wait. As we were sitting waiting, a person we knew had just come out and said why the wait, place is empty. Sure enough when we went in. Place was 1/2 empty. Why the wait? Insulting yes Then the bathrooms., one was closed, so only 2 functioning and there was a lineup. And they were not clean. Passed on even washing my hands Would not have used facilities in that condition. The only reason I gave the service a (1 ). was that the young hostess was so pleasant and helpful. Our bill was not minimal, this is not fast food prices My birthday, food wise, would have been ruined. If we had let it happen. The atmosphere and. Celebration would have been awful It was totally disappointing For individuals having that occasional special dinner outing. It would have been sad and a financial waste Fortunately when we left, still hungry, we went next door to Restoration Hardware where we had excellent food, service and pristine conditions even though they were busy No wait and same sort of price range Good bye Toro. Hello RH! Will people we know hear about this. You can be sure And by the way. ….. There was nothing wrong with the old rice

Came here from TikTok! The food was so good. Their spicy shrimp sushi is so good as well as their spicy shrimp tofu pocket! I will say they are expensive. Would be nice to have an all you can eat option and maybe open another location closer to high park! 😊 overall good food and good service! The conveyor belt is really cool! They have gluten free options.