Please take items that aren't gluten-free OFF the gluten-free menu.
It's unacceptable to rely on a staff member catching the mistake after already ordering & informing the customer verbally that the potatoes on your GF menu are not actually made in a gluten-free manner. We ordered these in past visits off the GF menu and NOBODY SAID A WORD.
THIS time, after the manager came over to explain the situation, he admitted, "we should probably take it off the menu, but we fry the potatoes in oil we re-use for other food that's not gluten-free. Usually people who order off that menu are doing gluten-free as a trend and don't actually have an allergy but yes, that would affect someone with Celiac"...???? THAT'S WILD.
DON'T say your menu is gluten-free and operate with the assumption that the people ordering off that menu don't actually need it or are just being trendy. It makes customers suspicious about everything else on your menu and makes people with Celiac disease, wheat allergies, and gluten sensitivity feel unsafe eating here. If a menu says "gluten-free" instead of "gluten-friendly," that means INCLUDING no cross-contamination.
Also, it's standard practice in most restaurants to have COMPLETELY SEPARATE cookware and oils for preparing gluten-free or allergen-free meals without cross-contaminating anything. And you're NOT doing that?