My recent dining experience at this restaurant was rather disappointing. Several aspects of the visit left me dissatisfied and frustrated. Firstly, the wait time was excessively long, testing my patience right from the beginning.
Moreover, when I informed the waiter about my dietary restriction and specifically requested a gluten-free dish, I encountered a significant problem. Despite her initial indication of which dishes could be prepared gluten-free, the dish I ordered turned out to contain gluten. This oversight demonstrated a lack of attentiveness and care.
To make matters worse, when I pointed out the mistake and mentioned that I had ordered gluten-free due to having celiac disease, the waiter denied any recollection of my request. This lack of acknowledgement and responsibility added to the already frustrating experience.
As a result of their error, I had to wait for a new plate to be prepared while others at my table began eating their meals. This delay made me feel left out and emphasized the disregard shown towards my needs as a customer.
The quality of the food itself was average, neither impressive nor memorable. While it didn’t add to the disappointment, it certainly failed to compensate for the other shortcomings of the visit.
Given my experience, I cannot recommend this restaurant to anyone with dietary restrictions, especially those who require gluten-free options. The lack of attention to detail, dismissive attitude, and the potential risk of an adverse reaction to gluten make this establishment an unsuitable choice for individuals with specific dietary needs.