The staff at W. BROADWAY consistently screw up orders that endanger people with celiac health allergies. What’s the point of offering gluten free buns when almost every single time we order gluten free, we almost always get buns with gluten that make my partner unwell?! This is a MAJOR health concern for someone who is seriously celiac and accidentally eats gluten due to Tera staff’s carelessness. Not only can they not eat the food, but we just wasted a good amount of money only for them to go hungry.
Not only that, but when we walked in to pick up our order tonight, the person behind the counter was on her phone and didn’t even turn around until I cleared my throat.
Two stars for good menu, minus two stars for consistently screwing up the gluten-free orders, minus one star for slow and poor service.