Update 5/18/24:
I am not sure how things went downhill so fast. Or we had an epically bad night that was a fluke. We come here monthly, usually due to the gluten-free options and my husband's dietary restrictions. Normally, everything is perfectly cooked and quick, considering how busy they are most of the time. Tonight, we came to celebrate my husband's birthday. He ordered a full rack of ribs. They were burned, dried to a crisp. His fries died 10 minutes before they got to the table, and the beans were cold. His meal was inedible. I gave him my ribs, which was a half rack cooked perfectly. I also had BBQ chicken and beans that were hot. The same beans are completely opposite the temperature. It was just weird. There were very few people there and no wait for the first time. I don't know if the terrible food is a one-off or not as we haven't been here for about 3 months due to trying Green Bay out.It certainly was nothing like this any previous visit. The music was blaring when they seated us. We had difficulty talking to each other at our booth without shouting. No one else was in our section as the other 2 tables left right after we sat down. At the end of the meal, a bartender was cleaning the bar next to us and must have turned the music down because it was much better. Great music, but it gave me a headache by the time it was turned down. We let the server know about the disappointing food. I really hope they get better with quality control.
Update 10/20/23:
Extremely busy night. We pre-registered online for a table. Wait, it was about 45 minutes. When we were walking in, there were a lot of people waiting by the door unhappy that it "appeared." we walked in and got seated right away. They didn't understand that we had registered online and waited just as long as the walk-ins. Once seated, everything went quickly. Drinks, food, and service were fantastic! Our meals were cooked to perfection.
Fantastic customer service. Fast seating and service in general.
Really enjoyed the steaks, chicken, and ribs were to die for.
Potato skins and the boneless wings are bursting with flavor.
It wasn't very busy as we went on a Monday evening.
I ordered a pineapple margarita, and it was made perfectly.
I highly recommend trying this place if it's not too packed. Tried going several times in the last few months but couldn't find a parking spot.
Easy to find and navigate to as well.
The restaurant and the bathroom were very clean. Miss the peanuts but not on the floor. Try it and you won't be sorry.