This is my go-to takeout restaurant (I order frequently enough that the staff address me by name when I walk in to pick up my order!). The folks here are incredibly friendly, and I feel like I always walk out with a smile on my face. It feels like a family friend vibe.
I come back here because 1) the food is great, 2) the service is great and my orders have always been ready on time, and 3) there are gluten-free options (which is my only option). I usually get a curry (massaman is my favorite) or pad thai, and sometimes a thai coffee or tea. I can't attest to the spicy level because I get no spice, but the food is tasty and well-seasoned.
Don't be surprised if there's a 40+ minute wait for takeout - it's because they're busy! Usually on a weekday afternoon I'm used to waiting 10-15 minutes.