I love the food here, and my family eats here often. The service here is usually great. They really deserve 4-5 stars.
Today I sat down to eat lunch, they have specific menu items for each day and at the top of the lunch menu it says "no substitutions" which is understandable.
I'm gluten-free, however, which limits what I can eat. I asked if they could substitute one of the appetizers for a gluten free option from one of the other days (they only offer gluten options on Tuesdays, though on Mondays they offer a spring roll, which is gluten-free).
The waitress initially said no, but because of my dietary restrictions, she went and asked the kitchen. The kitchen said no as well, because today is Tuesday.
So I left to eat lunch somewhere else. I could've gotten a full entre, but I was looking to spend <$10 on lunch. I still love it here, but I wish they were slightly more accommodating.
I still highly recommend eating here, just not if you're trying to get a gluten-free lunch on a Tuesday.