We recently visited the Dill Pickle Sandwich Bar and Cafe - choosing it because their menu offered gluten-free options—important for someone in our group who has celiac. Unfortunately, the experience didn’t quite live up to expectations.
The interior could definitely use a bit of attention—it felt a little tired and didn’t offer the warm, welcoming vibe we were hoping for. That said, our server was friendly and did her best to accommodate us.
After placing our order, we were told there was no gluten-free bread available. The staff offered to run out and buy some, which we appreciated in theory, but at that point the other meals were already being prepared and insulin had been taken—so waiting or leaving wasn’t a realistic option. Our gluten-free diner had to pick something else on the fly.
As a Monte Cristo fan, I ordered it expecting the usual rich, indulgent sandwich. Instead, it was a basic ham-and-cheese on French toast—just one slice of each, with none of the heft or flavor the dish is typically known for.
The coffee setup is self-serve, which isn’t a problem, but it would’ve been nice to be told that instead of just being handed an empty cup.
I brought up the gluten-free issue with the owner at the end, and while she did agree to remove that meal from the bill, the conversation felt a bit tense. Our server, to her credit, apologized again and remained kind throughout.
There’s potential here, and I don’t doubt the staff care—but between the atmosphere, food execution, and dietary oversight, it just didn’t quite hit the mark for us this time.