The Eaterie @ The Angel Hotel

Afternoon tea at The Angel Hotal was a lovely special treat for New Year's Eve. We had the luxury afternoon menu with a glass each of champagne, which was a good value edition. The gluten free selection was just as broad as the regular selection, which was a welcome surprise. The gluten free fruit scones were especially good. Atmosphere benefited from the buzz of the seasonal occasion. Staff were friendly and effective.

I attended our afternoon tea with 8 of my colleagues on Wednesday 6th December for afternoon tea. The setting was beautiful with the log fire, the waiter was attentive, unfortunately it went rather downhill from the introduction of the food. Prior to booking, I had checked any changes could be catered for. I sent all changes and requirements, with people names, thinking this would be helpful, making it easier to identify individual’s needs. As the plates were being brought out, we were then asked who had what, I did advise that they should already have a list, we ended up with a plate of salmon with the cream cheese, no egg, and limited turkey. It was explained to us that some of the stacked serving plates would be to share, which was fine, but did become rather confusing. Issues we experienced. • Very disorganised. • After 30+ minutes, we just accepted whatever we had on the table, and tried to share it out. • Sandwiches: there were multiple salmon and cheese, and had to advise, some of these needed to be without cream cheese, limited turkey, and egg. • Missing 2 sausage rolls and 2 muffins. • I found a strand of hair or fine fabric in my salmon sandwich, I did send this back, but no apology. • The plain scones were very dry and heavy, I have attached a photo, as on slicing they just crumbled. • Fruit scones were verging on rock cakes. • The gluten free stand did not have a scone, or alternative. As I had organised this, I wanted to ensure everyone was catered for, in the end I only had, one salmon, and one egg, 1/2 plain scone, as this was not palatable, and one cake. I have had an afternoon tea at the Angel and could not fault it, the scones were light and fluffy, giving me a standard to go by