The Estuary Kitchen & Grill
Bar
Unverified
Despite a welcoming atmosphere and friendly, informative staff who are very courteous handling gluten-free orders, the place currently lacks a variety of gluten-free options, reflecting a need for clearer allergen information and more coeliac-safe choices.
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People are saying
C
Community member
I think it should be standard now that gluten free and vegan options are clearly stated on the menu (or even have separate menus) so that staff do not need to go through a large book on the bar/till area and also not be able to put things easily through a till.
I felt mortified I couldn't even order a gluten free roll (there's no gluten free bread or plant based butter), some tomatoes and mushrooms off a menu like any other customer. This situation took some time considering I needed to catch a flight, and I was also stopping a queue, because staff didn't know their menu or be able to facilitate what should have been a simple order. Also, fyi - the hot chocolate is not vegan. Terrible.
Another gluten free customer was next to me having similar troubles, she said to me, 'This is an international airport and the 21st century, but this place is stuck in the 80s.' I agree.
C
Community member
Staff were super lovely and very informative about allergies. Would be nice to have more coeliac safe gluten free options!
Speke Hall Ave, Liverpool, United Kingdom
2.4km
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