Very Disappointed in a once fav spot 😔This place has always been a go to for me throughout the years…so imagine my surprise when I’ve been gone for 6 months and come back to find the staff knowing nothing about how to make vegan food.
There were two young girls running the place that day. I took my two little girls with me on a lunch date. First they had to remake my drink because they didn’t make it vegan, the juice was good tho and then we finally got our food. I had gotten the Nourish Bowl and had gotten the tacos and waffle fries for my kiddos. Kiddos food was good. Drinks were good. But here was the part that irked me:
When they brought me the Nourish Bowl, I asked “I thought the Nourish Bowl was vegan?” She nodded back at me and said it was. I just looked at it for a minute and back at her again. I took the heaping egg off my bowl. I kindly informed her that vegans do not eat eggs or animal products. Her response was just an “oh ok” and she walked off. She didn’t really seem to know about what Vegan was at all. After eating halfway through my bowl, I noticed the rest of it was burnt chickpeas (I had added that to the bowl) and burnt rice. I informed the staff and showed them the burnt food. They said sorry about that, but made no attempt to fix it. Very nonchalant attitude.
We had bought a vegan gf brownie, all 3 of us split that and it was good.
I called in the next day attempting to call the manager, didn’t get them but left a message with staff asking for the manager to call me back, but no response back was given.
I am disappointed. I get not everyone is vegan or knows what vegan stuff is, but This place is specially listed as vegan and if your going to sell vegan products, you need to be able to know what vegan is. And also if you burn half the food in someone’s bowl , and I spent $60+ for lunch, I would expect either a complimentary replacement of the item or a discount on the overall price.
If you are vegan and gluten free like us just be careful and maybe make sure to double check with them on everything.