Our visit was a bit of a disaster sadly. There was no clear process when we arrived wanting to eat in so we were standing awkwardly in the takeaway ordering queue. Contrary to other reviews, most of the menu options do have gluten and the GF options are very limited. We sat there for half an hour after we ordered getting cold due to the lack of heating, only to find out they had forgotten about our order. We got a refund for the food but probably should have insisted on a refund for the coffee and smoothie (both OK) as well. Quite a disappointment.