I like the variety of menu items that provide fun modifications to a classic sort of poutine. The fries, gravy and cheese are all tasty. I like that they have several gravy options as well for vegetarian, gluten-free, and regular eaters. That said, the service is slow for what it is, and the last two times I've been there my order was wrong. The first time I was eating in and caught it, but then had to wait another 10 or so minutes for them to remake it. About a month later I visited again for takeout, got home, and found it was just a basic poutine although I'd ordered the loaded veggie with extra guacamole (it should have had mushrooms, onions, peppers and peas). Very disappointing to have this happen twice in a row out of the three times I've been there. I don't think I'll risk it again.