My friends and I booked a table for dinner on Easter Monday while we were staying in Chester for the weekend. The restaurant was lovely and the staff very friendly. However, as were about to order our starters, we were told that a large part of the menu was unavailable. This is only the second time that I have visited one of the Botanist chain and I had the same problem the first time (not in Chester). Whilst I appreciate that we were attending at the end of a busy bank holiday weekend, it seems strange to me that so many of the menu options were unavailable. I would say it was about 40% of the menu was unavailable.
The food we did have was delicious and the gluten-free member of our party was very pleased with the cookie dough pudding. We were brought the wrong drink and it took a while to be corrected but, overall, the service we received was good.