I visited this Capital Grille on 6/23/24 with one of my close friends. I’m not a normal reviewer but we had such a great meal and such great service I had to write one!
Service: our server was David and he was INCREDIBLE. Very knowledgeable about the menu, checked in often but did not crowd us, and refilled our waters & my lemonade frequently. David even gave some recommendations for good rooftop bars to check out after dinner (we went to Cindy’s per his recommendation and it was lovely!). Our assistant server was named Edgar and he was also wonderful!! Both David and Edgar always had a smile on their faces, were very kind, and always going above and beyond with nice touches like refolding our napkins when we went to the restroom, cold plates to serve dessert on, and checking in frequently. The manager on duty was Adam and I really appreciated him coming over to say hello and to check in on how the food and service was! I like when you get to see the managers and talk with them - especially when the service is so wonderful. Very nice guy and I can tell why the staff appear happy and to enjoy working there!
Food: oh my goodness, the food was sooooo good that I ate so much I thought my stomach would burst - but it would have been worth it!! I have Celiac disease so I eat gluten free and was very happy they had a gluten free menu for me to chose from and I did not get sick from cross contamination or anything after eating there! I got the NY strip steak as my main course. I get my steak ‘medium’ which can be tricky because it’s often either over cooked or under cooked to my liking (I most often eat steak at my country club in Minnesota) but the chef on duty, Luis, absolutely knocked it out of the park! It was perfectly cooked and the best steak I have ever had in my life. For sides we got mashed potatoes and asparagus. The mashed potatoes were to die for! They were incredible I wish I could get the recipe - so creamy and delicious. I will have dreams about the mashed potatoes. I like my asparagus a little on the saltier side so I added a little salt from the table to mine but it was well cooked! For dessert we got the flourless chocolate cake and crème brûlée. The flourless chocolate cake was the perfect ‘sweet but not too sweet’ cake and the crème brûlée was so good that prior to it coming out my friend and I said we were too full for dessert and ended up eating ALL of the crème brûlée. If I had been at home I would have licked the dish of the crème brûlée clean - so so so good! I also got lemonade and holy cow! Their lemonade has a touch of mint in it and it is so delicious I think I drank four glasses and wish I could have taken a gallon of it home with me. My only wish is that they had gluten free bread available since they provide a bread basket for the table.
All in all, an incredible meal and dining experience! I’m going to tell all my Minnesota friends to visit when they travel to Chicago - and I hope they also get David, Edgar, Luis, and Adam as their service team!