The Cheesecake Factory

horrible overall experience in nearly every aspect. Called ahead to make a reservation for 12 but was told they could only do 6, so they did the the reservation and said theyll made a note that thered actually be 12. Finally got sat 50 minutes after arriving to our reservation. Waitress was nice but we didnt get drink orders til abt 15 minutes after sat or bread for a little longer.didn’t take our me orders til an hour and a half after we sat.. food took another 50 minutes. Pasta had been sitting so long it was stuck together, steaks were overcooked, someone got fried fish in their chicken tenders… i ordered an impossible burger w/o special sauce (because i am vegan) with a salad and balsamic. When the burger came out the balsamic had spilt onto the burger on the plate, annoying but not such big deal that id want a new one id just wipe it off however the burger had the special sauce which i cant have, the manager was nearby the table so we had called her over and she apologized and offered to get it remade for me. YAY. After sometime my table was done eating and almost ready to go but my burger still wasnt out so we had told them just to cancel it, and they offered me a free cheesecake slice as an apology. They said it was “vegan based” and gluten free. The GF cheesecake is not vegan cheesecake factory does not have a vegan cheesecake option btw idk what they think vegan means maybe they meant vegetarian but whatever i would just give it to somebody else in my party who is not vegan except we never got the cheesecake slice. Imagine if someone had a genuine allergy to dairy in the cheesecake and staff said it was vegan and they had an allergic reaction cause its not…Server was very nice but she only came by a few times and we were there for a total of 3 1/2 hours from arrival-leaving, it was busy so i dont blame her she probably had alot of tables and alot going on but everything combined with the waits and the food was just super a bad experience. The bathrooms were disgusting and trashed too and yet not stocked so only 1 stall could be used. I also work in food service and usually give lots of grace for waits or mistakes but this was endless.

Had a great date night with my beautiful wife. I had the Macaroni and Cheese burger and she had the Grilled Chicken Avocado Club. She is Gluten Free and really appreciated the sourdough bread in their basket. We had a couple of drinks and some cheesecake slices. Obviously it's a cheat meal, but calories don't count on date night 😉. The drinks were pretty strong so we walked around the Riverwalk for a bit before we went home. It was a very nice evening. I would recommend reservations, and understand it's $20-30 for each meal, without drinks, without an appetizer, without dessert. To go as a couple and do it right your probably looking closer to $150.00 for the night. You can always just stop in for a nightcap and some cheesecake if that doesn't work for your budget. We only get to go on date night once every month or 2, so we like to have a good time.

Brunch here was great! Amazing service from our waiter. Our group of 4 didn’t have a reservation but our walk-in wait time was only 30 minutes on a Saturday. We tried out the Oreo cheesecake 🍰 and strawberry cheesecake 🍓 and were not disappointed. 😉 The Cheesecake Factory had a very large menu with a variety of items for everyone that includes low calorie, gluten free, etc.