The Cheesecake Factory

Very expensive. $10 per slice and no gluten free option.

I’ve not eaten at a Cheesecake Factory since becoming gluten intolerant, about 7 years ago. I visited the Pittsford NY location yesterday with family members for lunch. I checked for gf menu suggestions on line prior to ordering. I also confirmed with the waitress when ordering and receiving the food items that they were in fact gf. It’s a humbling experience attempting to trust a person/restaurant that could potentially make you very sick for a couple of days. I’m generally not a fan of chain restaurants, because I’ve found their employees the least diligent and concerned. I became ill with classic gluten symptoms a few hours after eating. Given the fact that it was my first meal of the day, and knowing what I ate the prior day had zero chance of causing any issue, I am positive that the food I ate contained gluten. I rarely write reviews, but as I’m awake and very uncomfortable at 4am, I felt the need to warn others that this is not a safe option. Some people are choosing to limit gluten, please understand some get very sick. Please be more responsible.

We ordered chicken wings, not knowing that they bread and fry them. Being gluten free breading is a problem. It would have been nice if the waitress advised they were breaded, one bite in and realized the taste was off. Notified the server she looked clueless. Wrote an email to manager, who the next day called and made it to be my fault because the GF wasn't next to the item. How many people expect Chicken Wings in Buffalo, NY to be breaded?!