The Civil

Edit: I spoke with Brandon the owner and agreed to come back. As previous the pizza and drinks were great. Both Brandon and his brother were apologetic and made sure we had a great time. While they could have just ignored it, they owned the issue which says a lot. We will be back. I recently dined in at The Civil with some friends. I had heard great things about it and was eager to try it. On arrival our waiter, did seem relatively new to the role, to give this context, I have worked in Food and Beverage in 6 countries for large luxury hotels. He was pleasant and made every effort to accommodate. Received our initial drinks and they were well presented and tasty (Flights). We ordered pizzas and my girlfriend made sure to advise the waiter she does have a gluten intolerance and ordered the gluten friendly specific pizza crust. When her pizza was brought out, I clarified with the waiter it was gluten friendly and he said yes. Immediately following ran back to the table to let her know he made a mistake and forgot to make that note for the kitchen and he would get it fired immediately. To this point no issues and it was handled well. I understand mistakes sometimes happen and appreciated his sense of urgency in resolving it. They also waived the charge for her pizza which I thought was a kind gesture. The new pizza took approximately 18 minutes to come out of the kitchen. At this point everyone else is done eating. What really left a negative taste in my mouth was the conversation I overheard between our new server and who I believed to be the manager. His words were "you need to go talk to that table, there time is up and we need the table, They need to settle the bill." I can appreciate that they have policies in place and agree with the application of it, but at this point, my girlfriend has just gotten her pizza, is a slice in and we now have a waiter telling us its time to go. We were not here this long because we wanted to be, but rather as a result of you and your staff's actions, or lack there of. I am disappointed that we were made to feel like we were an inconvenience in a situation that we had little control over. The pizza was great, and overall the service was okay, but in light of the way in which we were treated, I will not be returning and could not wholeheartedly recommend this restaurant to anyone else.

The waiter was very accommodating to us as well as getting everything we needed. I got the gluten free pizza and it was really good, especially folded. The crust seems to be more corn based than other places so it's an interesting taste.

Delicious pizza (vegan and gluten free options!!!), delicious drinks, amazing ambience!!!! And they have a parking lot which is an underrated feature 🥲