I ordered and paid extra for gluten free bread. They say they don't have any gluten free bread and will replace with lettuce. When I asked them are you still going to charge me for the gluten free bread, the manager or English speaking guys smiled and said yeah that's the cost of lettuce, so that's what I'm going to charge you. The brash audacity to not even apologise and see my unhappy, not getting what I ordered and the dishonesty to take money for something they don't give you is astonishing. Not going here again. That in addition to being the only person in there in the evening speaks volumes. If you want fair value for money don't go there. Waste of money and time.
Now they want to tell me in their reply that gluten free means lettuce. Tell me where on my receipt does it say lettuce.
They advertise one thing, sell another and then try to protest innocence. Enough said.