The Craiglynne Hotel

Lovely Hotel Excellent price Excellent staff, especially restaurant and bar staff. I'm sure Lee was the chap doing breakfast on Thursday 19/10/23. How he is expected to put up with rude comments from guests staying in the hotel is beyond me. These 2 old ladies picked and picked at everything this guy done. Demanding her gluten free toast bread be on her table. He tried explaining it was in the kitchen but she would not let it lie. Good on him for not snapping as I would have ! Excellent customer service. Beds are very comfy and clean We stayed in 208 and it was a good kingsize bed. It is a reasonably priced hotel and I really don't understand people moaning about silly things like windows needing painted. They are old sash windows which have character. I think this hotel is excellent value for money. This is our 2nd stay and won't be our last. Well done team Craiglynne

Hotel not really disabled friendly.Clean and nice decor. Restaurant was not well organised as our table was occupied at breakfast so we sat elsewhere which in turn meant we were sat in someone else's space.Gluten free choices were abysmal especially rhe desserts. Breakfast was the same and trying to get gluten free toast took ages by which time my party were ready to go. Sorry if this review is harsh but disabled and diet restricted people are just as important customers .Staff were smart and polite.