The Flying Biscuit Cafe

Buckle up folks! I went to this location today to get brunch with a few coworkers. I had been told that there were good gluten free options, so I was excited to enjoy them. I noticed, however, that all their “gluten free options” were only gluten free when the biscuit was removed from the meal. I asked my waitress, an elderly women with pigtails, if I could substitute anything for the biscuit. She said it was not an option. I was a little weirded out to pay full price for a reduced meal, but said okay, please no biscuit with my meal then. When my meal came out, a biscuit was on the plate. This was even more strange, because we had just had a conversation about how I needed my food gluten free….But this is where it gets ugly. When she came back later to pick up the plates, she said “Oh my gosh, there’s a biscuit on your place! It’s not gonna kill you, is it??” in the most flippant, disrespectful tone. Everyone at the table was silent. I told her that that was kind of disrespectful, because I had informed them of my gluten intolerance, asked for accommodations, and then didn’t receive either a safe meal to eat. I have no idea why accommodating me was so hard, or why her attitude was so crummy. The food was average, that’s why I added one extra star, because it wasn’t bad tasting. Just disappointed in the lack of professionalism.

This was my first time at this location and I was decently impressed. I’ve went to another location before and didn’t have a pleasant experience but a friend convinced me to try it again. While there was a decent wait for food on a Thursday morning, our waitress was very sweet and accommodating and the food was delicious! I’m on a gluten free diet and they had quite a few options for me, though no gluten free bread. I ended up getting their egg-ceptional breakfast (I think) with medium eggs over black bean cakes with tomatillo salsa, feta cheese, and sour cream. It was super good! I also had some of their peach nectar and a dirty chai latte and was very satisfied with my meal.