Staff 1st class....customer focused, elderly friendly.....Old fabulous Victorian building....breakfast full of choices and great value..3 course dinner 4/5 options for each course..including vegetarian.but not sure on gluten free options or vegan..... The slight let down was the room...nothing major just little things... lots of paint chips on doors, shelves...looks like the gloss paint had been painted over with a Matt or an eggshell paint which just chipped off at the least provocation, a line of cracked plaster showing on one of the walls, dirty coffee cups, stained carpet and a large bay curtain that wouldn't fully close that we clipped together with coat hangers... However, don't be put off....the sea view was fabulous and the room spacious......and the service is well worth returning too...