The Longwall Beefeater

Been going here for a few years now . Food is always good . Service usually good depending on how busy they are . Sometimes you can wait quite a while for food and between courses . Separate gluten free menu with reasonable choice . Our favourite waitress is Ann-Marie who has been serving us on and off for years . Very efficient . If you like the beefeater experience a good option !

Clean, tidy, well cooked and well stocked breakfast. Sean the host was very welcoming and remembered us from the day before. Easy to get gluten free option. Staff polite and friendly.

Failed to take my name when I booked, despite visiting during the afternoon twice to book in person. Manageress left several parties waiting for tables. They weren't full, she just couldn't be arsed. Waiter did his best but the kitchen burned fillet steak, had almost nothing gluten free, gave me only 14 chips and an inadequate salad. An hour after we ordered sirloins, we were told they didn't have any, so had fillet instead. Had to get up and go to find waiters to get served on occasion. They had no tomatoes either, so gave us double mushrooms instead, which were stone cold. Not sure whether they are understaffed or if the muttering, surly manageress is seriously limited in ability. I only ate there because there wasn't much choice from the adjoining Cowley Premier Inn. Had three pints of lager because we waited so long to be served. The beer was fine.The core clientele maybe doesn't include discriminating diners very often and the menu is heart attack on a plate stuff. My wife was given a 15 page document to read when she explained health requires a gf diet. This restaurant chain and it's menu and attitudes are stuck in the 1970s. I have heard of worse service, but that was in Aleppo under bombardment.