I think they purposely abandon guests for 20-30 minutes at a time. Make sure to plan 4 hours for dinner. When we were almost at 3 hours, I asked for the check, a doggy bag, and if she could bring dessert before we left. We ate dessert standing up, and walked out at the 3 hour mark. Food was good, but the gap between courses was absolutely a hostage situation. This was an hour drive each direction, and it was over 6 hours when we got home - only dinner, and we were on time for our 5:45 seating.
Food was great and we had fun, but we had to turn off the burner because we were sitting there staring at the dry boiler for 20-30 minutes.
Had the same experience in San Antonio decades ago. Just beware that this "experience" dinner destination will take 4+ hours from first seating until the bill comes. And they did not appear to be hustling for anything.
I still left a very generous 25% tip ($30).
Oh, and telling them you must remain Gluten-Free (& they have GF noted on every eligible item) isn't sufficient. We had 2 courses of the 4 where the waitress had to remove the food back to the kitchen to be remade because it was gluten-laden, even after making it clear on the phone, upon entering, when being seated, after a nice discussion explaining that consuming gluten would result in 6 weeks of diarrhea and a loss of 15# to an already too-thin body, and then 2 of the 4 courses were potentially deadly. Not good.