Our yesterday brunch was huge disappointment. Location and ambience of the place vere amazing. We had high expectations because of the awards they are proudly displaying. Oysters and cocktails were spot on but the bruch was definitely very low standards for presentation and quality. I ordered lobster Benedict. My English muffin was so hard I couldn't cut it, both egs were well done and lobster was overcooked too. Even in breakfast dinner they do better quality Benedict than here. We ordered griddle cake with well done fried eggs(2) and bacon, and loaded breakfast potatoes with bacon and sausage. Both dishes arrived without side dish. Not mentioning we were waiting 45min for food to come out. We did have manager at the table which we thought it would help with simple vegan/ gluten free request but simple they really had nothing to offer. We had to ask 3 times for our sides which arrived 20min after the meal. In high end establishment you offer if you would like your food to be redone together with rest because you don't want to eat alone as a group of four. But noone cared to ask. So I had to eat my lobster Benedict on my own, while they were waiting for there's. At the end they had to eat cold griddle cake and potatoes with their sides 20min later. Again noone offered to have food re-done. At the end they only brought 1 fried egg instead of 2 but charged us for 2 eggs. We don't like to complain especially when manager was at the table twice, but truthfully she was too busy behind the computer to care or come back to check. I used to be food and beverage director and operations manager (had 3 rosette restaurant) and I didn't experience such a terrible food and service in very long time. They have so much to improve. BTW its very easy to check the eggs Benedict if they overcooked but I guess noone cares in the kitchen. For $260 brunch we paid we received $50 service and food.