The Owl
Pub
$$ • Unverified
This pub offers a cozy, relaxed atmosphere with both shaded and sunny seating, ideal for unwinding. While the kitchen faced challenges, the staff showed helpfulness regarding gluten-free options, and the menu provides detailed allergy information to assist guests with dietary needs.
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People are saying
C
Community member
Really disappointed with our meal here today. We called ahead to book and to inform the chef of a gluten free allergy requirement.
When we arrived, we found out that the gluten free chips couldn't actually be made gluten free because they were cooked in the same frier as wheat products.
The food took over an hour to arrive with no explanation. When it did eventually arrive, most of the food was cold.
Not sure what was going on in the kitchen but it wasn't busy in the restaurant so I can only imagine they were having a bad day.
The place is also looking tired and needs a lick of paint. There was no toilet paper in the toilets nor was there any hand soap.
Would certainly not recommend for allergy requirements, we received poor service and poor food on this occasion.
C
Community member
Great food and choice. Need to hAve gluten free and dairy free option food.
The Owl, Kingsfold, Horsham RH12 3SA, UK
2.4km
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