The Pizza Press

Sandra the manager and her crew were super rude to me. First they told me that I asked for cauliflower crust, but I told them that that was not what I asked for and I asked for Gluten-free crust, then they lied to me that that was the same as cauliflower crust. When I checked the website and confronted them with the false information, the same person changed his story and told me that They were actually out of the crust. The price difference was $4 each, when I confronted the manager that they shouldn’t lie and give the correct information from the start. She was completely rude about it and told me “ Do you want the pizza or not?” I said no and she told them just throw it away or give it away to someone else. Completely disrespectful and rude. I have been a customer for years. I will never shop here again.

My recent experience at Pizza Press was quite disappointing. I was shocked to learn that they now charge an additional fee for gluten-free crust, which was not the case during my previous visits. Usually, when I mentioned that my child has a gluten allergy, they would waive the additional charge. However, on my most recent visit, they insisted that I had to pay regardless of the allergy status and claimed that waiving the fee in the past was a mistake. This sudden change in policy left me feeling frustrated and disheartened, and as a result, I decided not to place an order. I also felt that this new approach was discriminatory towards individuals with food allergies. I raised my concerns with the manager, but unfortunately, she was unhelpful in addressing the issue. Overall, I was extremely disappointed with this experience and it has made me reconsider dining at Pizza Press in the future.