The Plough Inn Launceston

The older guy behind the bar is awesome, friendly and honest. Most of the staff are friendly and helpful. Food servings are big and tasty. Hubby is celiac and found the gluten free options to be numerous. Thanks

Avoid this place at all cost. We called and asked if there was a dairy free option and was told there was no issue when we booked. On arrival we were informed that even the vegan options contained dairy. The staff we rude and refused to ask the kitchen saying that gluten was the same thing as dairy free. I had to ask them to go downstairs and speak to the chef. One staff tried to upsell me the most expensive steak ever. The staff had no training what's so ever. We had to ask multiple staff to change the TV in the booth at first they said we couldn't then after an hour the allowed us to change channels. They didn't even understand that Veganism is the practice of abstaining from the use of animal products such as milk. Then they forgot an entire meal with no apologises. Worst experience ever. 😪