I have purchased from the Ruffled Cup on many occasions, both special ordering through their website and picking up ready to go items. The staff are friendly and the cupcakes are excellent! They have a variety of gluten free cupcakes available without special request, which is great for my celiac family members! I was also impressed by the cookie cake I ordered which was leaps and bounds above others I’ve had. Ordering online was very easy and required no staff interaction for special ordering. 100% recommend!