The Stuffed Chook

When these guys get the order right, their food is actually bloody amazing! Unfortunately they consistently get orders wrong or give the wrong sizes. We've also had issues in the past where out of the blue they changed a burger that was previously sold with 2 chicken pieces, to all of a sudden only being served with one, yet the photo on the website still reflected the double. This was bought to their attention and it stayed with the incorrect photo on the site for well over a year, they did eventually chang the description to say "double pictured" but i don't think that's good enough to be honest. In addition to the incorrect food, they also seem to be having issues with the meal deals on door dash. I ordered a family meal consisting of 4 schnitzels and a large chips, and i was told my order was cancelled due to selling out of schnitzels with hours of service yet to go. I ordered the same deal 2 weeks later and received a phone call asking if I had ordered 4 burgers and chips, to which I replied no and confirmed my order. After multiple times of clarifying what my order was, they conceded that the meal deal was a glitch (despite telling me on a fb post that the meal deal was correct but it was for a limited time only) and apologised. This left a sour taste in my mouth as now it made me think that the first time I ordered it they hadn't actually sold out of schnitzels but used it as an excuse to not honour the deal. They were very apologetic and gave me a complimentary coke and nuggets which I appreciated but it felt like too little too late at this point. The only reason I'm even posting this is because I ordered something completely different today and I noticed the "glitch" meal deal is still up, potentially luring more customers into a fake deal. This really isn't good enough and needs to be sorted out. On top of that, my order yet again was wrong today. I ordered a large chips for my family to share, something I've ordered many times, and was given a small size and wasn't even refunded the full amount from doordash that I was ripped off for getting the wrong size. These issues just keep on happening and it's really disappointing as the food is actually really nice and they cater to coeliacs which is also very hard to find. I just wish some of these issues could be ironed out as I'd love to keep ordering from here but each experience is becoming increasingly more disappointing.

Absolutely terrible! Have been wanting to try this place specifically for the seemingly great gluten free options but everything was below average. Some things covered in salt, others with no salt at all. The chicken ‘yiros’ was a chicken wrap that had yesterday’s cold chicken in it with bones throughout. Next time I’ll be sure to read reviews because we won’t be back!!

Very accommodating for gluten free and ensuring my meal was safe. A great treat