I was in town with a dear friend for a conference, and got to celebrate her birthday with dinner. I called the day of to see if they could make her feel special. The hostess offered a slice of cake while being sung happy birthday. I told her my friend is gluten-free and wouldn't love being sung to. Sylvie got on the phone and told me they have a gluten-free dessert, agreed to put flowers on her table, and told me the manager (Brian) would make her feel special. Boy, did they exceed my expectations! When we checked in, they immediately catered to us. Brian was waiting at the hostess stand and introduced us to our server (Andrew). We had a lovely table by the window facing the park' including a small but classy vase of flowers. The water in the vase had a tinge of green, making me think they were originally used elsewhere in the hotel. LO V E multi-purpose ingenuity! Avoided extra cost to me (and them) while meaning so much to us! The ambiance is elegant yet simple. The piano player was great! Live piano was a plus! The room wasn't too loud, could still enjoy him. Noise level wasn't distracting. Andrew was knowledgeable about the menu, covertly attentive, and very courteous. The restaurant offers a good variety of gluten-free options (clearly marked on the menu). We finished dinner, I caught Andrew's attention, and he surprised my friend with a candle in a piece of gluten-free chocolate cake. Delightful. The experience was one of the best I've had (and I am no stranger to fine dining). Oh yea, and the food was to die for 😅 ( we shared a pear salad, she got the salmon, and I enjoyed the braised short rib pasta).
To the staff: You all were phenomenal. I'm sure many deserve thanks, but specifically Sylvie, Brian, and Andrew. You all helped my friend feel very special. I can easily say that was the best dining experience I've had. Sure, I enjoyed the food, but I've never had anyone coordinate with such care and attentiveness. Thank you.