The Taco Shop

Poor communication and customer service owner/manager would not remake food that was made incorrectly when we were not advised over the phone they didn't have soft corn tortillas when thats what we ordered they gave us flour which we couldn't have due to celiac disease. Angela was extremely rude and the point of customer service is not to argue with the customer it's to rectify a situation. I understand stuff happened people can be miss heard. she did not offer to remake any food until I offered to pay for 1 order which shouldn't have been necessary. I'm aware there's a huge mark up on food it would not have been the end of the world to remake it to conform to the allergy. I wasn't trying to get extra food I told them they could take the 4 of 8 incorrectly made tacos and replace just those which was too much to ask apparently.