We went with a reservation and was placed upstairs. The inside is lovely with the American diner theme and the servers come around with the tea and coffee regularly. Unfortunately, this time around the service was very slow. We were seated for 15 minutes before we received a gluten free menu and then 10 minutes after that before we asked for drinks. We didn't have our food order taken until 40 minutes after being seated. The food was lovely as always and we had a vegan and a gluten free guest, there was plenty of options on the menu.