The Tea Rooms

My son bought me an afternoon tea voucher for my birthday. I phoned to book, I was told they make very little money with gift vouchers. Did I really want to know that? I took my friend. When the afternoon tea came out I felt really embarrassed. I've had many afternoon teas in various places and I can honestly say this was not a patch on the others. The scone ( I think that's what it was supposed to be) was smaller than that the little glass dish the jam and cream came in. It was hard to cut and tasted stale, we had 3 finger sandwiches each, Ham and mustard, egg mayonnaise and cheese &pickle all of which were a bit dry, a tiny tiny little cake thing that tasted stale, a piece of Turkish delight type thing with no flavour and a little diddy square piece of chocolate cake. I was embarrassed, I had to apologise to my friend. A lady staff member walked by mid way through and asked if everything was alright but didn't stop to hear a reply. We were not offered a top up of tea we had to ask. Upon walking out the door we were called back to pay a £2.50 surcharge because my friend was gluten free. I did tell the girl on the till to pass my comments on that I was not at all pleased. I've also noted other negative reviews which all relate to the afternoon teas.