The White Lion Hotel

Lovely pub in the heart of Ambleside. Decent food, very good prices! Catered well for coeliacs too!!

Poor experience! We ordered food & drink via the app. 20 minutes passed and we hadn't received our drinks, I went to the bar to ask about them & was informed that they didn't have the tropical drink we'd ordered (despite it being available on the app). I went for an alternate drink of lemonade which was cheaper but was not refunded the difference. Food eventually arrived but was taken around the restaurant at least twice as the server didn't know the table numbers. My partner ordered a chicken burger without salsa but it was served with it on the burger - due to it being 30 mins since ordering he didnt it send it back as we were very hungry! My chicken tika curry arrived with chillies in which made it far too spicy the rice had far too much coriander so tasted soapy, the chicken was full of gristle, curry was watery & it was luke warm not hot. Again with how long it'd taken to serve I didn't send it back. There was no way of asking for it without naan bread (I'm gluten intolerant so can't eat it). Thankfully not coeliac so it wasn't too much of an issue that it was placed ontop of the poppadoms and contaminated them. Noone came over to ask how our meal was & no apology was offered for the drink not being available or for the delay in food. I appreciate that there was a shortage of staff however the pub wasn't that busy and service should have been better. What a waste of money as I couldn't eat my food & had to find elsewhere to order a meal a second time.