went here twice, first time was great service and food second time very mediocure. the second time they said they would have to charge for the side salad with my cheeseburger, which was included the first time i came, then when the check came they charged me an extra 2 something for the cheese on the cheeseburger. The first time they asked me how i wanted me burger and i was able to get it rare, the second time they just brought a dry well patty about half the size of the one i had the first time i came a few days earlier. Its nice they are knowledgable about service animal laws and can accommodate gluten free; but i guess somedays they will try to up charge. The fact they charged extra for cheese on a cheeseburger is wild. I left a seven dollar tip on a $24 dollar check the first time because everything was nice, friendly staff etc. The second time i only left a tip of seven cents (paying cash both times) if they wanted a tip they shouldn't have denied me the side that comes with the burger as well as charging to put cheese on a cheeseburger. Wont be going back. Very loud, like extremely loud pop music noise cancelling headphones cannot drown out (second time)