Wheelchair accessible if you are okay with the skinny front door. There menu is labeled for Gluten-free, vegan, vegetarian, and dairy-free options. There is seating available outside during nice weather. As the door says, the downstairs is a restaurant while upstairs is a dancing area and bar or space for group events. There are highchair available for toddlers. We ordered a tuna crunch sandwich, butternut & sweet corn fritters, and the Philly Steak Load Em Up with chips and crisps. It took a while to get our food but felt it was very well prepared. The tuna crunch sandwich was nice with the sage fries. The Philly steak dish was well presented, the meat was delicious and cooked well, but I think it was a little heavy on the nacho cheese sauce - I do recognize Philly Steak menu items in general have a lot of cheese. This was just more than I wanted. Overall, very happy with our experience. We paid by card but you can also pay by cash. Nice music downstairs, not too loud and allows for conversation. The decoration was so whimsical and wonderful! It was well done and is very appreciated. The bathroom was wheelchair accessible and clean.