Tribal Burger - (Botanic Avenue)

Unbelievable gluten-free options. Amazing quality as well.

I recently visited tribal burger with my family after reading good reviews about their gluten free options. I asked about the options when I got to the till to order and was assured they had separate fryers for the chips + chicken. I ordered a beef burger with bacon + chips, when my meal arrived it had 'GF' hand written on it and the lady stated it was gluten free but my bap looked exactly like everyone else's (they aren't gf). I'm extremely fussy so I removed the fat of the bacon in the burger and was hesitant to eat it as the bap was the same so I took it to the till and asked the manager was it definitely gf, he told me it was not he'll get it sorted. He brought me a new burger down in minutes, I opened it up and it was the same patty + bacon from the one before! No awareness of cross contamination! Covered in crumbs my partner then took it back up where the chef said 'it's a whole new burger'. I know it wasn't, it was cold and had the same bacon I had dissected beforehand. To give someone gluten by mistake is bad enough but to know you done it a second time is so careless, It's very worrying and disappointing how bad their Knowledge is about gluten and how serious it can be if ingested, this is not a choice but a health + dietary requirement and people like me would rather you didn't offer the gluten free option if you can't do it right and safely. The manager was not rude but really just didn't care when we were tying to explain how serious it was what his staff had done, I was an inconvenience.