So, first time we went here we felt cautious about whether or not some of this ice cream was truly gluten-free, meaning no cross contamination. My wife will go to the ER and be out of commission for days if she gets just a little gluten. While this is definitely not a dedicated gluten-free facility, the staff does take precautions for you - well some of them. We met Kylie tonight who appeared well versed in what details to pay attention to for our needs. Thanks Kylie, and thank Tropical for having awesome tasting Hershey's ice cream, and so many WONDERFUL flavors!!!!