I have thought long and hard and let myself calm down before posting this review to give it a fair and honest assessment. But this really stands out as a bad experience.
I have eaten at this restaurant in another state, and it really was a great experience in Pennsylvania. I was hoping for the same at the Long Island restaurant but am very disappointed.
I have gluten allergies, and I was clear to mention it to our server Dennis. The restaurant clearly notes the gluten friendly items on the menu. He took note and took our order. The drinks came out quickly. And that was it.. we waited for our food for over an hour. The people seated around us got their food first.
When it arrived, my boyfriend's food was very COLD. I took two bites of food.
At this point, we were annoyed and asked for a doggy bag for me and that his food be taken off the bill. They took off the hot food but charged us for his $4 dry salad the size of a pudding cup.
After I bagged my food and paid, I started getting an allergic reaction. I immediately told Dennis, and he gave a generic response that he "told the kitchen and prepared it to the specifications". His response was monotone and he obviously didn't care. We left the restaurant immediately and all the food, which was mediocre.
I was sick for days.
I was most angry at the lackluster responses of making someone seriously ill. And being charged to be hungry and sick.
The decor is nice and the place was clean. That's all.