Tulip Thai Restaurant and Bar

Had a terrible experience tonight. I ordered 5 dishes for delivery and only received 4. When I called to let your restaurant know that we had part of our order missing, I was told that I could go pick it up myself, have a free meal next time, or wait until later because they were “too busy” at the time. The point of delivery is to have your meal brought to you so we decided to wait, meaning that someone was to eat alone later. Besides that, our other meals were undercooked and cold. Our request for an item being removed from a dish was ignored, making me worried that the dishes I asked to be gluten free could also have been wrong too. The standard of food was quite bad compared to our past experiences. When the missing meal was delivered the order was under a different name however we did get the meal plus an extra, but it was a chicken dish when I had written on the order that all meals were to be vegetarian, so it is just going to waste. I understand that it can be stressful when it’s busy but I’d rather food at a better standard that took longer. Felt like we were more of a burden on the restaurant tonight! Will definitely be considering other restaurants first in the future.