UDON Meridiano

I never write bad reviews, but this time I had to. I read a review here that the restaurant has gluten-free options, and I walked 25 minutes specifically on Tenerife's carnival day to eat at this restaurant. When we arrived, we were greeted by a waitress who claimed that the only gluten-free dish available was a seafood Pad Thai. We explained that we don't eat seafood and asked if it could be replaced with chicken? We were told no. We asked if we could simply have the dish without the seafood? That wasn't possible either. We tried every way to find a solution, but they weren't interested. The waitress explained that the last time she asked to change something in a dish, she was reprimanded! We asked if we could have one of the rice dishes? According to her, all the dishes in the restaurant contain gluten except what she offered - seafood Pad Thai. It's such a shame, when a restaurant finally offers a gluten-free option and has the will - in the end it's for nothing, they don't try to help the customer, they don't want to help the customer. It probably worked out for the best because when we arrived the restaurant was empty, and after we finished eating somewhere else (that really wanted to help and did everything possible), they were still empty - probably not without reason.

Excellent service, the food is delicious and the waiter is incredibly attentive and friendly. He answered all our questions and even helped us with gluten-free dishes. 10/10 service, they really care about their customers.