I have food sensitivities so finding a place to cater for my needs is a little hard. When I ask the dreaded question 'Do you have gluten free bread?' Always expecting a no, the lady actually said YES. And that she could make me a salad sandwich. Absolute miracle. It was light and lovely. They also had lactose free milk and made me a really nice coffee. Being from Melbourne, I am snooty when it comes to coffee and it was nice. Her customer service was perf and didnt come across forced or fake. Magical experience.