VAPIANO Dresden Schössergasse

I wanted to eat here because I heard they had gluten-free pizza. At least there was gluten-free pinsa (from Schär?). Otherwise there is no service, ordering terminals like McD's, drinks and food have to be picked up at the respective counters. When you're alone with two small children, it quickly becomes very tiring. It was only after a lot of questions that I finally got my gluten-free Pinsa. There were no gluten-free dishes to be found on the ordering terminal. Local contacts were few and far between, and there were also various language barriers. Overall, the food was ok (although I can also put Schär's gluten-free Pinsa in the oven at home), the tables were pretty unhygienic upon closer inspection, and the service was non-existent.

We were here two years ago when it was still a normal restaurant. Everything was really good back then. Now it's basically a mix between a canteen and a fast food chain. Order at the terminal, pick up drinks at the bar, pick up food in the kitchen and pay at the counter, all with a queue. If you don't know it, the concept is so complicated and unfamiliar that you need instruction. In between dirty tables, torn cards and staff running around like ants. The food itself tasted and looked good, although the portions were quite small. Gluten-free and vegan options are a plus. In summary, the problems described are a problem for me considering the price. For the same thing, I get a pizza twice as big as well as service at an Italian restaurant and don't have to wait in line four times. Even at McDonald's they bring food to my table.

The ambience of this beautifully located Vapiano gives no cause for criticism. The service, cleanliness and bar service for drinks are also at a high level and gave us a pleasure we reserved by telephone on a Friday evening at 7 p.m. We ate e.g. B. the antipasti misto for €18.45. This starter itself is very tasty, but there was no Grana Padano at all and there were very few grilled vegetables, plenty of olives, and the burrata was very fine. The large Cesar salad for €10.95 with Cesar dressing initially came without Grana Padana, but cheese was delivered upon request. The Pinsa BBQ gluten-free for €17.95 was complete and very tasty. Overall, a mixed picture, although we felt very comfortable and will definitely come back.